Binary Global offers specialized OEM (Original Equipment Manufacturer) professional services to help businesses maximize the potential of their OEM technology investments. As an authorized partner for leading OEMs, we have the expertise and resources to deliver exceptional services tailored to your OEM solutions. Our OEM professional services cover a range of areas to ensure seamless integration, efficient operations, and optimal performance.
Our team of experts collaborates closely with you to understand your business requirements and design tailored solutions based on OEM technologies. We assess your needs, recommend the right OEM products, and create a comprehensive solution design and architecture that aligns with your goals and objectives.
We handle the complete implementation and deployment of your OEM solutions. Our experienced technicians and engineers ensure that the installation and configuration processes are carried out seamlessly, minimizing disruption and maximizing efficiency. We follow industry best practices and OEM guidelines to guarantee a successful deployment.
We provide comprehensive Level 1 and Level 2 support services for your OEM solutions. Our dedicated support team is equipped with in-depth knowledge of the OEM technologies we offer. We offer prompt assistance for troubleshooting, issue resolution, and technical queries. Our Level 1 support team provides initial triage and basic issue resolution, while our Level 2 support team handles more complex issues, providing in-depth technical support and escalation when necessary.
Our services go beyond implementation, as we provide comprehensive support and maintenance for your OEM solutions. Our dedicated support team is available to address any issues, provide troubleshooting assistance, and ensure the smooth operation of your OEM technologies. We also offer proactive maintenance services to optimize performance, apply updates, and address any potential vulnerabilities.