IT Service Delivery
To get best value of the investment, business are adopting more and more outcome and output based model, wherein IT services companies are providing task based on measurable output like Channel Broadcast, Web Content Delivery, Billing Automation or outcome like Process Efficiency reduction of man power, low rejection rate, etc. Companies traditionally used to hire their own team, and entrust them with the task to provide IT continuity and support services. However, with businesses relying more and more on IT, companies, have started outsourcing the complete task with defined business outcomes and outputs, wherein, it is the responsibility and sole ownership of IT services company to fulfil the business need.
- The businesses focus on their key strength or product, rest is managed by the IT service company
- The performance parameters are defined and measured
- Businesses have more control on the outcome.
- More agility, transparency and defined processed.
- Faster turnaround time (TAT).
- Predictable and measure outputs, increased overall system efficiency.
- Analyst having vast experience in dispersed industry verticals
- Supported by strong team of product solution specialists
- Output & Outcome based approach
- Proven record & strong industry testimonials.
- Cost Effective